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Privacy Policy

Effective Date: 11/02/25

Last Updated: 11/02/25

At Redi, we value your privacy and are committed to keeping your information safe and minimal. This Privacy Policy explains how we collect, use, and protect information when you use the Redi mobile application and related services (collectively, the "Service"). By using Redi, you agree to the practices described below.

1. Information We Collect

Redi collects only the limited information necessary to make the app function properly and provide a smooth user experience. Specifically:

  • Identifiers: We collect your Cornell email address to verify that you are part of the Cornell community. This is used for eligibility verification only and is deleted when your session ends.
  • User Content: We temporarily process profile inputs you provide — such as prompts, preferences, or photos — solely for the purpose of generating match recommendations. This data is not permanently stored or used to personally identify you.
  • Diagnostics: We may collect anonymized technical data such as app performance metrics or crash reports to help us fix bugs and improve functionality.

We do not collect your location, contacts, financial information, or health data. We also do not use tracking technologies for advertising or cross-app identification.

2. How We Use Information

We use your information to operate and improve the Service. Specifically:

  • To generate and display compatible match suggestions using our machine learning model.
  • To maintain the reliability and security of the app.
  • To verify that users are eligible members of the Cornell community.
  • To analyze de-identified, aggregate usage patterns for product improvement.

Your information is never sold, shared, or used for third-party advertising.

3. Data Processing and Retention

Profile data that you provide is processed in real time and then deleted. When you input your preferences or responses, the data is sent through a machine learning algorithm to generate compatibility results. Once the match process is complete, the data is removed from our systems or anonymized so it cannot be linked back to you.

We may retain de-identified, aggregated statistics (such as the number of matches made or overall engagement metrics) to improve Redi's matching algorithm over time.

4. Machine Learning and AI Processing

Our matching system uses machine learning to interpret the profile information you provide and recommend compatible matches. This process happens automatically and does not involve human review. The algorithm analyzes patterns and similarities between user inputs, but it does not store or remember identifiable data. Over time, we may use anonymized, aggregate results to improve model accuracy and fairness.

5. Data Security

We use encryption and secure infrastructure to protect your information while it's being processed. All communications between your device and our servers occur over HTTPS. Although no system is completely secure, we follow industry-standard practices to safeguard data against unauthorized access, loss, or misuse.

6. Third-Party Services

Redi may rely on trusted third-party vendors — such as cloud hosting and analytics providers — to operate the Service. These vendors are bound by confidentiality and data processing agreements. They are not allowed to access or use your data for any reason other than to support Redi's core functionality.

7. Your Rights and Data Deletion

You have the right to control your information. You may:

  • Request deletion of your data at any time by contacting [email protected].
  • Ask for confirmation of what information we currently hold about you (if any).
  • Withdraw your consent to processing and stop using the Service.

Once we receive a verified deletion request, all identifiable information will be permanently deleted within 7 days.

8. Children's Privacy

Redi is not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If we become aware that data from a minor has been collected, it will be deleted immediately.

9. No Tracking or Cross-App Identification

Redi does not track your activity across other apps or websites, and we do not link any data to advertising or marketing identifiers. Your activity in Redi stays within Redi.

10. Changes to This Policy

We may occasionally update this Privacy Policy to reflect improvements in our practices or changes in legal requirements. If we make material updates, we will notify users within the app or via email before the new policy takes effect.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data handling practices, you can contact us at: [email protected]